Kenneth G Fyz

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Being denied

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Original review Mar 16, 2024

I recently purchased a used mobile home on the property of Quail Ridge located in Lake Charles Louisiana and am totally pissed off at the management company for this park. Bought a mobile home and paid cash for it so I dont have a monthly note.

Was told by the manager of the place that I was denied a place in the park because my debt to income ratio was bad. I had just cashed out my remaining LYD payments so I could buy a forever home with my wife. So we put my wife on the application and they submitted it and the same results. I explained to the agent what I had done financially wise and he said corporate does as want and the two people in the office seemed like they were afraid of the corporate management.

They said that I have to move. I dont have that much money remaining to move.

It cost between 4-5 thousand dollars to move. I dont want to move but there is no way around it.

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Cons:
  • Poorly managed
  • Staff

Preferred solution: Approved application so I don’t have to move.

User's recommendation: Look before you leap into a mobile home park.

Lynda P Upx

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Verified Reviewer
| map-marker Tampa, Florida

Sad and disgusted with the actions of your manager

Inspire Communities - Sad and disgusted with the actions of your manager
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Inspire Communities - Sad and disgusted with the actions of your manager - Image 3
Inspire Communities - Sad and disgusted with the actions of your manager - Image 4

Rose lake in Tampa Florida has the WORST manager ever given to this park she refused to take our rent and is now trying to take possession of our elderly mothers home and had put a defective water meter on her home that had costed my mother in law over 500 a month for water and says it's her responsibility to fix it yet won't give ANY plumber that's asked to replace it permission to do so. And countless times we have tried to speak to management and get no one above her to contact us.

Extremely sad situation to put my mother in law who is disabled had emotional distressfrom this and now is in fear of losing her home never seen something so sad and mind you had been paying over 500$ for water for more then a year and had never been late on her rent.

They're aren't words to explain the sad emotional distress she's going threw from all of this and still can't get anyone above this park manager to help her this is our last resort to reach out b4 having to take legal action I hope someone can help her. She doesn't know what else to do and I can't see her go threw this anymore

View full review
Loss:
$10000
Cons:
  • Managments harassment

Preferred solution: Help from higher management

Amit Hxr
map-marker Murfreesboro, Tennessee

Inspire communities does not care about anyone but their own pockets

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While it is usually a quiet neighborhood, the new owners have drastically raised the rent, imposed a ton of new rules, and the promised swimming pool does not exist. It's a gazebo that nobody uses now.

The rent is the same for everyone no matter how large your lot is.

Some have huge yards and others have smaller ones.

I have none.

As the attached photos show, (my house is marked by a blue dot) I have absolutely no yard at all except for a strip of grass on one side of our mobile home which faces the neighbors'. There is no front yard and the fence is right up against the back of my house. The driveway is on the other side.

Yet the rent is the same for everyone regardless of the size of your yard, which is totally unfair since it is the land for which you are paying rent! You can see some of the large yards just across the street in the photos.

On the other side of my house, right next to my driveway, is the dumpster.

I often hear the loud noises caused by people dropping heavy items in there, not to mention my house literally shakes when the trucks come to exchange the full one for an empty one.

On the other side of the dumpster are several buildings, including a small laundry room, the offices, and a large community center that may be used by residents for private parties. Unfortunately, there is not much parking room, so when people can't find anywhere else to park, they simply block my driveway and some have actually parked in my driveway! I actually had to purchase signs asking people not to do that!

On top of that, my neighbors are constantly harassing me because they do not like that I actually use that little bit of grass between our houses. They are an old couple who think that they are entitled to the whole thing, and they even put their garbage and leaves, etc., on my small side of the yard.

Then, on a Saturday afternoon a few years ago, the neighbors actually cut down a tree that was on my side of the yard which provided shade for my house! Naturally, being a Saturday, there was nothing I could do to stop them. When I complained about this and other issues about them in the past, it fell on deaf ears since at the time they were friends of the previous managers.

Update: For the past few years, I've been concerned about the dead and dying trees behind my house. Management was aware of this, but did nothing at that time.

Fast-forward to May of this year...

I spoke with the maintenance supervisor about the trees, and he agreed they were dead and needed to come down.

A few weeks later, the tree service contractor knocked on my door and said he would be coming back the following week to take care of them.

He never came back.

Then, in August came the strong storms and guess what happened?

Yes, the dead trees fell onto my house and the BMW SUV that was parked in my driveway. (I've attached photos).

I saw the same tree service contractor a few days later, and he did come back the following week to finally cut down the trees. However, when I asked him why he didn't come back when I first saw him in May, he said that the owner of the park wouldn't let him do the work at that time. It was not until after the trees fell onto my house and car that the work was allowed to be done!

So I'm paying nearly $600 a month rent on a tiny strip of land and I do not even get a serious issue taken care of before it becomes worse.

I did not hear one word from the owners about this situation. They never asked if there were any damages, either. They just ignored me like I'm not even here as long as I'm paying them rent.

I thank God for the new manager, Mary, and the maintenance supervisor, Steve!

They are kind, fair and unbiased towards everyone.

They have helped me at times when I needed it and I am so grateful for them! It is Mary and Steve who have made living here much more pleasant, and I hope they will be here for as long as I am.

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User's recommendation: Do Not move into any Inspire Communities' property!

2 comments
Guest

Wow! Absolutely ridiculous.

Hope you get it sorted out.

Inspire has recently bought our park and brought in brand new homes but seem unsuccessful in selling any. Our space rent was recently increased and we are not happy.

Gwendola Atq
reply icon Replying to comment of Guest-2402334

Nobody will buy a home which carries a contracted annual rent increase of 9% . Inspire try to hide this increase until contract is to be signed, but this practice is illegal and against MHCR and MMHO rules.

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Dallas S Hgr

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Verified Reviewer

Sewage pump in my yard for a God damn year already.

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Inspire Communities - Sewage pump in my yard for a God damn year already.
Updated by user Aug 14, 2023

Nothing has ever been done and the workers who are called to work on the pump when it breaks frequently, also threatened to shoot me and my dog.

Original review Aug 14, 2023
Multiple times this pump has malfunctioned, causing sewage to be dumped in my yard. Do they do anything, other than try to continually fix the problem, no.

Last episode(tonight) my yard is once again flooded with *** water from this half of the park. Time before last, it sprayed all over my porch, grill, grandbabies beach toys, door and chairs. The workers just laughed in my stepsons face. I've been told for 10 months, couple more months.

I'm *** over it. I've called the Florida department of health, the news, EPA, and still, nothing. WTF is wrong with these people!?!?!?! Not to mention it sounds exactly like it seems.

A huge diesel ran pump running all day and night, 8ft from my front door. I will not stop calling authorities, which is first on my list tomorrow morning. Sleep has been almost non-existent, can't grill out cause it smells like *** all day, everyday, every time I step out my door. Can't have family or friends over due to the fact of complete embarrassment, and lack of respect for people who make their check every week.

There's no love here. Never has, never will be. This place is a complete dump. *** Paradise and Inspire.

What would y'all do if it was you???

I'm done dealing with this *** Get it the *** out my yard. ...
View full review
Loss:
$9999
Cons:
  • All they want is for you to give them your money and you shut up

Preferred solution: Price reduction

User's recommendation: DON'T MOVE HERE

2 comments
Guest

The maintenance should be fired over this!!!!

Guest
reply icon Replying to comment of Guest-2378574

It's absolutely absurd. The whole management should be fired.

It has nothing to do with the maintenance guys. It's a sub contracted company that inspire communities hired to do this. They park in my driveway, use my water and hose that I have to pay for without permission, leave trash in my yard. The whole 9 *** yards.

After I pay this thing off, I want to send it a blaze in this yard. I don't even want to move it.

I want them to have to clean up and spend all their time and money to clean it up and get it all hauled away *** this place. Yeah they're moving a lot of the older ones out and putting new ones in and trying to clean it up but they don't give a *** about the people that's been living here for 7 years almost or longer they just want all that good new money.

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Anonymous
map-marker Dallas, Texas

Great experience dealing with management

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I wanted to give credit to Lydia who has always been great to work with. She always communicates in a timely manner with any needs, and is quick to follow back up to ensure there is no further questions. Plantation has a gem of an employee in Lydia, she is great!!
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User's recommendation: Highly recommend

Patty W Zti

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Verified Reviewer
| map-marker Grand Ridge, Florida

Ripped off for $26,000 mobil home purchase with no title to date 12/23.

On 10/26/21 I purchased a mobile home from Inspire Communities owners of Westgate Mobile Home Community located in Gainesville, FL. I have proof of purchase agreement and I live on a lot in Westgate but I have NEVER been given a title. I have called and wrote to ask for the Title and NO ONE has been willing to assist in two years. Do not buy anything from Inspire unless you have an attorney or realtor to ensure you don't get ripped off. BAD BUSINESS WARNING!!!
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Resolved
Sally D Yaw

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Verified Reviewer
| map-marker Rancho Cordova, California

Resolved: Newsletters

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Inspire Communities - Newsletters
Updated by user Mar 31, 2023

Company fixed the issue and I have been provided with apology.

Original review Mar 30, 2023
It looks like instead of changing our lease, which I havent had one for eight years. They just send around a newsletter with new requirements for the tenant, including a fee.

If we are caught, feeding the community cats or petting them. The staff at Silverlake, which also is over Admiral and Pensacola are horrible. They are arrogant. They are condescending, vindictive.

And they are just downright mean. Also, Ive have serious water issues under my trailer that they keep ignoring when I send them numerous letters and emails right now the skirting is off of my trailer, and it just sits there, rain coming in. It's a swamp sometimes underneath my home, this is a horrible place. I wouldn't recommend it to anyone unless you are absolutely desperate.

Be aware also, dogs have to be under 20 pounds. I've had my three dogs here, which are all 3 over 20 pounds. I'm waiting for them to tell me I have to get rid of them. Furthermore, I feel like I'm in a prison camp.

They ride around on their little golf carts with their clipboards writing down in fractions, and then give us notices to pin to our gates or door.

It's humiliating and it's just horrible. Don't move here.
View full review
Pros:
  • Reasonable price for this economy
Cons:
  • Staff
  • Slow to repair or even acknowledge repair is needed

Preferred solution: I want them to fix the area around my trailer where water keeps coming in. It wouldn’t hurt for them to be a little nicer to the people here whose lot rent pays their salary.

User's recommendation: Dont move here

Ashley A Qkt

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Verified Reviewer

Great Place!

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My Family and I have searched hard and prayed for a nice community suitable for our kids. Kimberly Roberson is the BEST! She worked us up and got us approved. Within 2 days from the application date, we were signing a lease and getting the keys to our new home. Kimberly worked hard for us. We really appreciate her and we cant wait to get moved in and enjoy our new community.
View full review
Pros:
  • Kimberly roberson worked hard for my family

Preferred solution: Nothing

User's recommendation: Talk to Kimberly Roberson. She will work hard for you and your family to find something suitable and in your price range.

Bob N Wfq
map-marker Jackson, Tennessee

They bought our park, waltzed in here and messed around for week-no info and now they're all hot and bothered about new leases that will change the way we live here.

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They haven't had anyone in the office consistently, they haven't made any effort to reach out to our community and let us know who they are, where their located, there will be no RESIDENT manager. They came out today with the new leases with a whole new bunch or rules and restrictions. CLOWN SHOW!!!
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Cons:
  • All they want is for you to give them your money and you shut up

Preferred solution: Someone from the company needs to talk to residents about their concerns, changes, fees, and the LOVELY THREATENING LETTERS they've been leaving when there is NO CONTRACT!

User's recommendation: Just say no!

Bentlee Kli

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Verified Reviewer

Pine Shadows, Cottonwood, Az

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Original review Apr 13, 2023
Horrible! New management cares less about the place. They updated community room, put non working gate in and never fix the water issues permanently. They bought new mobile homes that are just sitting there unusable due to not completing job! Weeds, trash and being ran down!!! Horrible! 72 hours without water, NO credit offered!!! Raise lease 50 for what?
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Michelle A Evx

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Verified Reviewer
| map-marker Smyrna, Tennessee

Awesome Managment/maintence at Cedar Park

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I've lived here for 8 years once inspire took over from the previous company, I can see a HUGE difference. Manager Mary is the best manager here ever and the 2 maintenance people Stephen and Jennifer are amazing and caring! All 3 go above and beyond to help the residents out in the park. I wouldn't want to live anywhere else, 10/10 Best Mobile Home Park !
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DH h

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Verified Reviewer

Dont rent or buy from this company

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This company took over the trailer park that we live in. SInce they have moved in, they did this whole revamping of the water lines, we were told it was because it would make it where our water wouldnt be turned off as much.

the water gets turned off at least 5 times a month, sometimes days in a row. You can not drink the water, you will need a filter. The water will smell like chemicals. They charge alot of a small piece of property.

they wont do anything about people complaining of the speederss (residents, delivery drivers, contractors they use and the staff). Even when children have almost been hit. The roads were asphalted, and have to be constantly repaired. when you ask them to fix something they ignore you.

I have to send a dozen emails before anyone does anything and then its because i email corporate.

I personally know that they tried to evict people who went throught the process to get help during covid. The office staff are snobby.

it seems that the people in corporate who are suppose to be doing the planning on the stuff done in the communities are inept.

It has been stated that the new addressing system (they changed the streets and trailer numbers) is confusing for the delivery people. we have all had more packages misplaced or delivered to wrong house or even not delivered because delivery people cant figure out the confusing system.

View full review
Pros:
  • Quiet
Cons:
  • Increase in rent because they are not getting people to buy
  • Speeders
  • Water getting turned off alot
2 comments
Guest

Can I please get corrupt email. I'm having the same issues some parts even WORSE

Guest
reply icon Replying to comment of Guest-2486798

Sorry aolvera@***s. The other is for a location in trxas only

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Linda G Mtt
map-marker Mission, Texas

Zero stars!! Rent keeps going up every year since Inspire took over. They are trying to drive us out. Won't maintain park equipment workers can't mow or pick up the trash water lines break constantly

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Updated by user Feb 24, 2023

Rates go up every year only see half way reinvestment in park. Not anything visible.

Original review Feb 24, 2023
What does Inspire do with the money they get from residents. Inspire does not invest in this property!!
View full review
Cons:
  • Price

Preferred solution: Price reduction

2 comments
Miner Qej

This is also happening at Rose Lake Estate that Inspire has purchased. Everything is breaking well water for our side watering , trash pick upend 11.04 on top of the 10.00 we already pay and dropped our pick up to 1 day a week!!!

They put in water meters and we now have to pay for our own water. Our fencing around the premises is rotten and need to be replaced. We were told not in the budget. Also there is new park manager Tracy Thompson Who was transferred here from Jacksonville Fl a park they own called Paradise village.

She is to be in the office Monday Tuesday Wednesday and Friday and at Lake Bon Bon in Clearwater unfortunately she is never here when she is supposed to be and is NEVER here in Friday due to her traveling back to Jacksonville where her family is. This park has so many residents NOT 55 yrs or older in here, as well as many children in here from babies to school age. I am not sure they have had a background check done as as is never here. This must be being done all by fax or other means.

Several time I have reported to a regional manager Lauren Brown who is no long the regional for us and have been told it is Chasity Garcia who I have never heard from her since the change over and have requested to have her come here to our MHO meetings as this place is rapidly go down hill. Money seems to be all that inspire is interested In NOT make this a safe and happy place to call home. I have been here 14 years and have watched the rapid decline In this park. As a retired person on a fixed income this is becoming very troublesome.

I suggest to NOT look at any park Owned by INSPIRE COMMUNITIES you will be very sorry Thank you P Ford current. Resident 5/20/23

Guest
reply icon Replying to comment of Miner Qej

I'm beginning to agree with that :(

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Anonymous
map-marker Beckley, West Virginia

Raising lot rent every year sometimes more.

I have lived in this mobile home park for 26 years. All they do is keep raising the lot rent and it covers nothing. When they do something in the park they raise our rent. We are actually paying for it not them. I would not recommend this place to anyone!!
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User's recommendation: Do not move in this park. My understanding there is no cap on what they can charge

Glade Dmq

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Verified Reviewer
| map-marker Houston, Texas

Unhappy resident.

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King Parkway MHC sucks living here. The manager is an _ss hoke and rude.

Streets are too narrow and falling apart. Streets flood when it rains. Manager makes up rules as he goes along. Rent increases of $50 per year.

Manager asseses fines with no warning to comply if he doesn't like you. Has said many times "you don't like it move you mobile home, because he knows it's too expensive for most to move out. Gilbert and Anna in the office management need to be fired.

The residents one year tried to remove Gilbert (manager) with a petition signed by most residents and the management company didn't care to find new management. Don't move here, the rent is now more than a land ownership mortgage.

View full review

User's recommendation: Don't move here.

1 comment
Guest

This is happening at all inspire communities properties. We're getting evicted for more profit.

Trees have destroyed multiple homes even after years of complaining.

They can't or wont fix roads. Forget amenities, now they charge, but keep advertising them as amenities.

Pat R Cak
map-marker Lakeland, Florida

Manager only works at her leisure. When on site door locked and does not answer

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Manager is mostly useless. Only on site when she feels like it. Refuses to help with background checks in timely manner. Has maintenance tear up beautiful hedges. Clubhouse is locked and can not be used. Heavy drinking allowed at the pool. The list goes on and is long.
View full review
Cons:
  • Lots
  • Terrible place
  • Poorly managed

Preferred solution: Better mgr lower rent due to no amenities

User's recommendation: Steer clear of this mess

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